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    Frequently Asked Questions

    No, we do not have a spa facility. We’re a team of mobile therapists who travel to you instead.

    Sure, you may pay for your treatment via Electronic Fund Transfer from your banking site online. We also accept cash and card payments.

    Payments must be made immediately after your treatment. Group bookings will be quoted for prior, and you will have to pay a 50% deposit before the appointment.

    You don’t have to worry about a thing! We’ll arrive with a foldable bed, clean towels, essential oils, and anything else we may need. However, we will require space for setup as well as access to water.

    Note that we do bring these items:

    • Electric blanket
    • Water bottles

    Before we begin, we’ll consult with you to find out about your medical history, ailments, physical disabilities and medications. We will then adapt our treatments to suit your specific needs.

    Please be completely honest and upfront so that we don’t do anything that unknowingly puts your health and wellbeing at risk.

    We use all-natural products that won’t harm your skin. Our creams are fragrance- and preservative-free.

    Yes, we arrive with music downloaded and ready to play from our computer/tablet. However, you may choose to play your own music through your own stereo system.

    Our playlist comprises of soothing tracks, including instrumental music, nature sounds and healing solfeggio frequencies. You may choose to play anything else you prefer, like audio books and TED talks, or other music that helps you relax and re-energise.

    Bookings cancelled within less than 24 hours of the appointment will be subject to a cancellation fee. This amount will be communicated on a per-case basis. To avoid paying a cancellation fee, please notify us at least 24 hours in advance.

    To book an appointment or get a quote, you may call or SMS/WhatsApp us on 0814921797. Alternatively, you can send an email to easemobilespa@gmail.co.za

    Appointments are only confirmed when we receive proof of payment of the non-refundable travel fee.

    Seriously speaking, we get this question a lot and the simple answer is “No”. Our full-body massage does not include the breasts, bum and groin areas.

    We are a team of seven therapists on standby. Please note that we need a 24-hour notice should you wish to book two or more therapists.

    For individual clients, setup takes 10-15 minutes. For setup at events, we need at least 45 minutes.

    No, all our therapists are trained professionals who can do the treatments offered at the same level of competency. Appointments will be booked with the therapist(s) available.

    Yes, we sell vouchers which are valid for 12 months from the date of purchase.

    No, you need to choose what treatments you want to book for when you confirm the appointment. This will help us to know how much time to allocate, and what equipment and product(s) to pack for your appointment.

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